{"id":9480,"date":"2025-05-24T14:26:04","date_gmt":"2025-05-24T14:26:04","guid":{"rendered":"https:\/\/store.mea.org.sa\/refund-and-exchange-policy\/"},"modified":"2026-02-11T07:15:16","modified_gmt":"2026-02-11T07:15:16","slug":"refund-and-exchange-policy","status":"publish","type":"page","link":"https:\/\/store.mea.org.sa\/en\/refund-and-exchange-policy\/","title":{"rendered":"Refund and Exchange Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9480\" class=\"elementor elementor-9480 elementor-9042\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ed091a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ed091a8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32559a6\" data-id=\"32559a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0aed88 elementor-invisible elementor-widget elementor-widget-jet-inline-svg\" data-id=\"d0aed88\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"jet-inline-svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-inline-svg jet-elements\"><div class=\"jet-inline-svg__wrapper\"><div class=\"jet-inline-svg jet-inline-svg--custom-color\"><img decoding=\"async\" src=\"https:\/\/stmeaorg.minasatech.com\/wp-content\/uploads\/sites\/1269\/2022\/06\/Line-123.svg\" alt=\"\" class=\"jet-inline-svg__inner\"><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23a151cd elementor-widget elementor-widget-heading\" data-id=\"23a151cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund and exchange policy for software and project fees\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75bb50b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75bb50b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d7974c4\" data-id=\"d7974c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a4b4768 elementor-widget elementor-widget-text-editor\" data-id=\"a4b4768\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The service recipient is entitled to a refund within 15 business days in the following cases:<\/p>\n<ul>\n<li>Any amounts exceeding the fees stipulated for services in the association&#8217;s regulations and policies.<\/li>\n<li>Multiple payments for the same invoice, with supporting documentation.<\/li>\n<li>Request being referred to the wrong track.<\/li>\n<li>The association reserves the right to cancel a training course if the minimum number of trainees is not registered. In the event of cancellation, the beneficiary is entitled to a refund, rescheduling of the course, or registration for another course within six months of the canceled course&#8217;s start date, subject to any fee difference (refund\/payment).<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f22a09 elementor-widget elementor-widget-text-editor\" data-id=\"4f22a09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The client is not entitled to a refund of service fees in the following cases:<\/p>\n<ul>\n<li>The client is not entitled to a refund of fees for services already utilized or processed by the organization.<\/li>\n<li>Refunds will not be accepted for fees paid for a training course, seminar, or conference if the client withdraws after the course or conference has begun, or within 15 working days of the program&#8217;s start date.<\/li>\n<li>If the client withdraws from a training program or course 15 working days or more before its start date, they are entitled to a 50% refund, rescheduling of the course, or registration for another course within six months of the canceled course&#8217;s start date, subject to the discounted fee difference (refund\/payment).<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and exchange policy for software and project fees The service recipient is entitled to a refund within 15 business days in the following cases: Any amounts exceeding the fees stipulated for services in the association&#8217;s regulations and policies. Multiple payments for the same invoice, with supporting documentation. Request being referred to the wrong track. [&hellip;]<\/p>\n","protected":false},"author":4921,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9480","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/pages\/9480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/users\/4921"}],"replies":[{"embeddable":true,"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/comments?post=9480"}],"version-history":[{"count":4,"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/pages\/9480\/revisions"}],"predecessor-version":[{"id":9500,"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/pages\/9480\/revisions\/9500"}],"wp:attachment":[{"href":"https:\/\/store.mea.org.sa\/en\/wp-json\/wp\/v2\/media?parent=9480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}